1、 深圳爱浦信电子有限公司员工手册Shenzhen Applessun Electronics Co., LTDEmployee Handbook二零xx年四月April, 20xx79 80 员工手册Employee Handbook 员工手册Employee Handbook目 录TABLE OF CONTENTS欢迎加入爱浦信Welcome to Applessun第一节 :公司介绍SECTION 1:ABOUT THE COMPANY1.1 爱浦信电子About Applessun1.2 爱浦信使命Applessun Mission1.3 爱浦信训言Rules of the Road1.
2、4 爱浦信文化的构成要素Applessun Culture Elements1.5 如何在爱浦信获得成功How to succeed in Applessun第二节 :雇佣标准 SECTION 2:EMPLOYMENT STANDARDS 2.1 劳动合同Employment Contract2.2 试用期Probation2.3 附加雇佣条款Additional Employment Terms2.4 工作时间Work Hours2.5 考勤和准时出勤Attendances and Punctuality2.6 休假申请和批核程序Leave Request and Approval Proc
3、edure2.7 加班Overtime2.8 个人资料变更Report Change of Personal Data 2.9 员工厂证Employee Badge2.10 纪律惩戒政策Disciplinary Policy2.11 辞职Resignation第三节 :薪资SECTION 3:COMPENSATION3.1 基本工资Base Salary3.2 津贴Allowance3.3 年终双薪Year End Bonus3.4 利润分享Profit Sharing3.5 工资结算周期Payroll Cycle3.6 个人收入所得税Individual Tax第四节 :福利SECTION
4、4:EMPLOYEE BENEFITS4.1 法定社会保险Statutory Social Insurance 4.2 公众节假日和假期Public Holiday and Leave4.3 医疗福利Medical Benefit4.4 膳食Meal4.5 宿舍Dormitory4.6 节日礼物/结婚贺金Festival Gift/Wedding 4.7 春节交通津贴Transportation Allowance for CNY4.8 员工活动Employee Activities4.9 员工服务奖Employee Service-recognized Reward第五节 : 培训和发展SE
5、CTION 5:TRAINING AND DEVELOPMENT5.1 概述General Requirement5.2 入职培训和爱浦信化培训Orientation/Applessunization5.3 与职位相关的培训Job Specific Training5.4 培训协议Training Agreement5.5 员工教育资助计划Employee Degree Program 5.6 绩效评估Performance Review5.7 内部员工聘任计划Internal Opportunity Program (IOP)第六节 :健康、安全和环境SECTION 6:HEALTH, SA
6、FETY AND ENVIRONMENT6.1 工业安全Industrial Safety6.2 个人防护设备Personal Protective Equipment6.3 事故Accidents6.4 环境政策Environment Policy6.5 职业安全与健康方针 Occupational Safety and Health Policy6.6 5S 管理5S Housekeeping6.7 门禁和安全指引Access control and Security Guideline6.8 访客程序Visitor Procedure6.9 公司物品Company Property第七节
7、 : 质量SECTION 7: QUALITY 7.1 质量方针Quality Policy7.2 个人静电防护规则Basic Personal ESD Rules第八节 :员工沟通SECTION 8:COMMUNICATION8.1 广开言路政策Open Door Policy8.2 季度业绩回顾Quarterly Business Review8.3 圆桌会 (茶话会) Roundtables (Tea Talk)8.4 通告栏Notice Boards8.5 生产部“开拉”会议Manufacturing “start of shift” meetings8.6 爱浦信内部网Appless
8、unWeb ApplessunWeb8.7 爱 浦 信 道 德 规 范 热 线Applessun Integrity Hotline欢迎加入爱浦信Welcome to join Applessun祝贺你加入爱浦信!不论你的职位,你现在已成为爱浦信大家庭中的重要一员;爱浦信的成功依赖于你的工作和热情。Congratulations on joining Applessun. Whatever your position, you are now an important member of the large team of people whose work and enthusiasm ma
9、ke Applessun a success.本员工手册将让您全面地了解爱浦信公司。我们希望这本手册能够以友好和简明的方式帮助你熟悉爱浦信。This employee handbook will provide you with a general understanding on Applessun. We intend this booklet to be a guide to help you familiarize with Applessun as a company in a friendly, easy to refer format.然而请理解,公司对本手册所陈述的各项条款拥有
10、完全的解释权;并在必要和恰当的前提下,酌情对各项条款的解释、管理和适用性进行相应的处理。However, please understand the Company has the discretionary authority and responsibility to interpret the terms provisions and to exercise discretion where necessary or appropriate in the interpretation, administration and determination of eligibility for
11、 the terms or package. 如果本手册所陈述的内容与公司的正式文件(包括,但不限于劳动合同,录用通知,公司政策和程序等)的陈述不一致,以公司的正式文件为准。If there are any differences between this booklet and the company official documents (include, but not limited to, employment contract, offer letter, Company policies and procedure etc.), the documents prevail.第一节
12、 公司介绍ABOUT THE COMPANY1.1 爱浦信电子 About Applessun爱浦信电子自创立伊始,便力求成为消费类电子产品行业的全球领先者。我们全球主要市场分布在印度、南美、东南亚以及中国;爱浦信的发展和成功自始自终依赖于爱浦信员工的勤奋和创造力。Applessun Electronics has been pursuing to be a leader in the Consumer Electronics industry since its establishment. The company market mainly distributed in India、Sou
13、th America、Eastsouth Asia and China. Applessuns continued growth and success since its modest beginnings are testament to the creativity, strength and diligence of its employees.今天,为满足客户的期望,爱浦信继续在从设计到制造,维修,质保等的各个技术和服务领域进行不断的投资以便向客户提供全方位的即时服务。Today Applessun continues to invest in technologies and se
14、rvices in anticipation of customers needs. From design through manufacturing and repair and warranty, Applessun provides customers with complete turnkey services.1.2 Applessun Mission 爱浦信使命爱浦信的使命是通过提供最好的性价比产品和服务来建立和培育长期和互利的客户伙伴关系。爱浦信将通过出色的全球化设计,供应链管理,制造和维修解决方案致力于满足并超越客户的全面需求。Applessuns mission is to
15、 establish and nurture long-term, mutually beneficial customer partnerships by delivering the best performance-to-price ratio product and services available. Applessun endeavors to achieve total customer satisfaction and surpass expectations through excellence in worldwide design, supply chain manag
16、ement, manufacturing and repair solutions. 1.3 Applessun Rules of the Road 爱浦信训言 “ 爱浦信训言”是指引你在爱浦信获得成功的业务戒律和文化信条。Applessun Rules of the Road are business commandments and cultural creeds developed to guide you in being successful at Applessun.- 导言 Preamble我们重视“授权”和“责任心”,使我们可以在日常的业务和运作管理中避免官僚作风。We foc
17、us on values of empowerment and accountability, we have learned to minimize any bureaucratic involvement in the day to day functioning of business units and operations.我们不会对你的角色和责任设立明确的界限,这样的界限只会压制你自身的创造性和协调解决问题的主动性。We will not draw solid black and white lines around your roles and responsibilities,
18、 stifling the natural creativity and cooperative problem solving you may come to of your own accord.我们承认缺乏明确的定义有时会让你感觉沮丧。然而,你需要努力去适应。We recognize that at times this lack of definition can be frustrating. For the most part, youll need to live and learn.另一方面,我们有一些戒律和文化信条来指引你的日常工作。戒律并非建议;戒律是所有爱浦信员工无论何时
19、何地都必须遵守的法律。任何层级的爱浦信员工当有疑问时,都可以依据爱浦信戒律。文化信条由一些我们在合作和行为中应当遵守的基本原则组成。In the meantime, we have a few business commandments and cultural principles to guide you day-to-day. The commandments are not suggestions, they are the law, and apply to all Applessun people, at all sites, at all times. Any Applessun
20、 person at any level may use the commandments as their terra firma when in doubt. The Cultural Creed comprises some basic principles we should all observe in the way we interact and conduct ourselves.- 戒律 Commandments1. 系统以外的采购不会在爱浦信出现,如果MRP系统中没有采购需求,我们决不会下采购订单。There will be no off-system purchasing
21、. If the demand is not in MRP then we will not issue purchase orders.2. 如无附带正式采购订单,经正式批准的授权书(LOA),或客户工作授权书(CWA),则任何需求不可输入系统。No demand will be loaded into the system without a CWA (or legally binding equivalent) indicating a purchase order or an officer-approved letter of authorization (LOA).3. 没有价格及
22、合法出具的发票时,我们不会安排出货。除采购订单外任何其他附有价格的单据必须得到爱浦信财务部门的批准。No shipments will be made without a price and a legally binding process to invoice. Applessun Finance must approve anything other than a purchase order with a price.4. 任何就工具,测试仪器,及其他非标准资产与客户签订的分期摊分协议必须得到业务发展副总裁的批准。Any agreements with customers to amo
23、rtize custom tooling, test fixtures or other non-standard assets require the approval of a Vice President of Business Development.5. 我们已定购的物料状况必须与我们的总生产计划一致。Our material on order position must match the master schedule.6. 就未来90天这个时间段,每月预测必须与总生产计划相符合,前者应为后者的90%-100%,任何超过10%的预测偏差必须得到首席营运长官的批准。Monthly
24、forecasts must be between 90% and 100% of the master schedule for the next 90-day period. The Chief Operating Officer must approve any exceptions to this 10% variance.7. 我们不会接受预计在未来六个月累计亏损的项目。Forecasts that exhibit a cumulative loss for the six-month period are not acceptable.8. 必须按时提交每月预测,预测必须由总经理,
25、营运经理及财务经理共同审核和签署。Monthly forecasts must be submitted on time. Forecasts must be reviewed, signed off, and are jointly owned by the responsible General Manager, Operations Manager and Financial Manager.9. 固定资产申请必须附有业务发展需求或损益预测的理据。Capital asset requisitions must be accompanied by a business case or P&
26、L forecast for justification.10. 订单评估必须包括生产线,测试,人力资源及物料。营运部门负责项目的筹划及跟进。Sizing must include consideration of assembly, test, manpower & materials. Operations own master schedule integrity.11. 爱浦信财务部必须对客户进行信用评估。对于新客户,没有财务部的评估及批准,客户的需求不可输入MRP系统中。Applessun Finance must approve the credit worthiness of c
27、ustomers. For new customers, no demand will be loaded into MRP without this approval.12. 客户合同必须经由爱浦信的律师审核。Customer contracts require Applessun Legal approval.- 文化信条 Cultural Creeds1. 我们是一间以客户为中心的公司,我们将竭力履行我们对客户许下的承诺。因此我们所作出的承诺应该是合理的、切实可行的。We are a customer-centric company. We will achieve our commit
28、ments to customers or die trying. Therefore, commitments should have a reasonable probability of success when made.2. 我们不会因为雇员无意所犯下的错而解雇他,但当雇员隐瞒错误时,我们会解除与他的雇佣关系。We do not fire people for making honest mistakes; we do for hiding them.3. 我们尊重所有的同事,一如我们希望被他人尊重。We treat all of our fellow employees with
29、the same respect we expect for ourselves.4. 我们不容许公司内有政客、专政及独裁者的存在。We do not tolerate politicians, autocrats or dictators.5. 营运经理是工厂的领导者,他对工厂层面的运作及财务业绩负责。The Operations Manager is the leader of the plant and is accountable for plant level operational and financial performance.6. 业务发展部门和营运部门应致力于工厂的健康稳
30、定及发展。Business development and Operations should contribute to the health and well being of the plant.7. 业务发展部门决定我们将与谁做生意及相应条款。Business development owns whom we do business with and on what terms.8. 为他人及自己建立起一个轻松愉快的工作环境。Have fun and help to create a fun environment for others.9. 当某些事情似乎无法解决时,可保留不同意见,
31、并将此事即时反映到上一级管理层。因为效率是我们成功的关键。If certain issues seem insoluble, its ok to agree to disagree and then escalate to senior management. This should be done with a sense of urgency, as efficiency is key to our success. 10. 倘若上一项所述问题在你身上频繁出现时,则你的上司会帮助你找到问题的根源,令你的工作更加畅顺。If youre overworking #11, senior mana
32、gement will help you root out the barriers to your success.1.4 爱浦信文化的构成要素Applessun Culture Elements 1. 质量第一原则Quality First Mentality2. 广开言路及自下而上地反映问题Open Door Policy and Escalation3. 授权/责任制Empowerment/Accountability4. 灵活性/强烈的紧迫感(争分夺秒地解决问题)Flexibility/Strong Sense of urgency (Solving problems in minu
33、tes and hours)1.5 如何在爱浦信获得成功How to succeed in Applessuno 对所从事的每一项工作都紧记质量为先Have a quality first mentality in everything you do. o 对客户的成功满怀热情Be passionate about the success of your customers. o 做出额外的努力来确保使你的客户感到欣喜并超出他们的预期。Go the extra mile to ensure you delight customers and exceed their expectations.
34、 o 对你的工作满怀热情,专注于达致结果。Be passionate about what you do and focus on achieving results o 熟悉工作,坚持观点,有强烈的紧迫感Be hands on, tenacious and have a strong sense of urgency.o 对工作有责任心,承担自己的工作Be accountable for what you do and take ownership for your work.o 对自身团队的成功满怀热情Be passionate about the success of your team
35、. o 己所不欲,勿施予人Always treat people the way you would want to be treated.o 充分利用广开言路政策,提供上行反馈,表达对改善工作和自身所关注事物的建议。Take full advantage of the Open Door policy to provide upward feedback, suggestions for improvement and any concerns you have.o 在业务往来中,应开放和诚实;在沟通时,应坦率。Be open and honest in your business and
36、straight forward in your communication. o 不应为工作中的冲突所触怒,应视之为驱动卓越工作表现的有益方式。Dont take conflict personally, look upon it as a healthy way to drive excellence. o 从不掩盖错误,从错误中汲取教训。Never hide a mistake, learn from it.o 专注于不断地改进,在任何可能的时候,尝试挑战极限Focus on continuous improvement, push the envelope wherever possi
37、ble.o 专注于改善你的技能和知识,努力使自己在每一天都获得提高。Focus on improving your skills and knowledge; strive to be better tomorrow than you were today.o 认可并执行“授权”的工作理念,只有这样,你才能够在爱浦信获得与以往不同的成功。Embrace empowerment so that you can make a difference in Applessuns success. o 努力工作,尽情享受生活Work hard and play hard第二节: 雇佣标准EMPLOYME
38、NT STANDARD2.1 劳动合同 Employment Contract员工入职当天,公司将和员工签订一份标准格式的为期1年的劳动合同。The company will sign a standard 1 year employment contract with each employee on their commence date.如果员工的工作表现达到公司的要求,公司将在合同到期时与员工商讨续约。 Upon satisfactory job performance, employment contract will be extended on expiry.2.2 试用期 Pr
39、obation员工的试用期一般为三个月。Generally, the probation period is three months for employees. 2.3 附加雇佣条款 Additional Terms of Employment 所有员工都应理解,接受和执行以下的附加标准条款。如有违反,可能导致即时终止劳动合同。All employees are required to understand, accept and follow below additional standard terms of employment; any violation may cause im
40、mediate termination of employment. 保密协议 Non-Disclosure agreement 关于保密性的承诺协议 COMMITMENT OF CONFIDENTIALITY 互联网和电子邮件使用指引 Guideline to Internet & Email Usage 信息安全和风险管理政策 Information Security & Risk Management Policy 国外反腐败条款FOREIGN CORRUPT PRACTICES ACT (FCPA)上述文件保存在人力资源部,The above documents are kept in
41、 HR department.2.4 工作时间 Work Hours公司正常的办公时间为周一至周五的上午8点30分至下午12点15分;中午12点15分至1点45分为午餐时间。The regular Office hour is from 8:15am to 5:45pm, Monday through Friday, with one-hour lunch break from 12:45pm to 1:45pm. 根据制造行业的特点,员工可能需要轮班工作:Due to the nature of manufacturing industry, employees may be require
42、d to undertake shift work:早班:8点15分至下午5点45分Morning Shift: 8:15am 5:45pm晚班:晚上8点05分至次日上午8点05分Night Shift: 8:05pm 8:05am of next day上述的班次时间已包含1.5个小时的用餐时间。The above shift schedule includes half hour paid meal break.根据业务需要,公司可能会调整每天或每周的班次安排。如遇调整,生产部经理将尽可能提前公布调整的具体安排。Daily and weekly work schedules may be
43、changed from time to time at the discretion of the company to meet varying conditions of the business. MFG manager is responsible for announcing changes in work schedules as far in advance as practicable. 2.5 考勤和准时出勤 Attendances and Punctuality所有员工应根据安排的班次准时上下班。除不定时工作制的员工外,所有员工正常工作和加班都应纪录上下班时间。All e
44、mployees are expected to start work promptly at their assigned time and work the full number of scheduled work hours. All employees except those who are on flexible work schedule are required to record the time at the start and the end of each work session. This requirement shall also apply in cases
45、 of overtime and all non-regular work time such as on rest days and on holidays when work is performed. 考勤有效时间:上班前30分钟和下班后30分钟的打卡纪录视为有效打卡考勤纪录。迟到或早退5分钟以上,系统自动扣薪半个小时。The valid time of attendance: 30 minutes before on duty and after off duty. A half-hour or actual hour salary will be deducted; whicheve
46、r is higher, for late-coming or leaving early in excess of 5 minutes.考勤自助查询系统:公司所有员工都可以查询自己本月的出勤记录,可登陆人力资源部的考勤自助查询系统,网址是http:/?。此系统需用工号注册。The web self-service attendance system: All employees are able check their own attendance records, by logging into the HR web self-service attendance system. The website path is http:/?, registration with your Employee No. is required. 2.6 休假申请和批核程序 Leave Request and Approval Procedure所有缺勤都应获得直接主管或部门经理的书面批准或许可。员工休年假,产假/父亲假,婚假应尽可能提出申请。通常情况下,员工的休假申请将获得批准,除非该员工正在执行一项关键的工作,且不可能被其它员工替代。各部门经理对是否批准休假申请有最终的决定权。All absence